Account & Profile Management
Need more help?
1. Tap “Need Help?” on the sign-in screen. 2. You can choose from: • I forgot my username • I can’t access my phone number • I forgot my password
I lost access to my phone number — how do I log in?
If you’ve changed carriers or lost your old SIM, don’t worry — Eazy6 allows you to log in using your backup email or other recovery options. Steps to regain access: 1. On the login screen, tap “Sign in with email.” 2. Enter your verified backup ...
I forgot my password — what should I do?
Eazy6 uses a password-optional system (you can log in with OTPs), but you can reset your password anytime for extra security. To reset your password: 1. Open the Eazy6 app. 2. Tap “Need Help?” on the Sign In screen. 3. Select “I forgot my password.” ...
Account Recovery Questions?
I forgot my username — how can I recover it? No worries — you can easily recover your username without needing to contact support. Steps to recover your username Open the Eazy6 app. Tap “Need Help?” on the Sign In screen. Select “I forgot my ...
How do I authenticate my account?
Eazy6 uses a simple, secure, multi-step authentication flow so only you can access your account. You can authenticate using phone SMS OTP, email OTP, and your password.
How do I update my profile information?
To update your profile information: 1. Open the Eazy6 app 2. Tap Profile 3. Select Account Settings From there, you can update: • First name • Last name • Username • Email address • Phone number • Password • Gender • City • Address Tap Save to ...