How do I update my profile information?
To update your profile information:
1. Open
the Eazy6 app
2. Tap
Profile
3. Select
Account Settings
From there, you can update:
I.
First name
II.
Last name
III.
Username
IV.
Email address
V.
Phone number
VI.
Password
VII.
Gender
VIII.
City
IX.
Address
Tap Save to
confirm your changes.
Important
Notes: For sensitive changes like your email address or phone number, Eazy6
will automatically start a short account recovery flow to confirm your
identity.
OTP verification will be required when updating your
email address or phone number for added security.
When updating your email address, gift card
redemption and withdrawals will be temporarily blocked for 24 hours as a
security measure.
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