Account Recovery Questions?
No worries — you can easily recover your username without needing to contact support.
Steps to recover your username
Related Articles
I forgot my password — what should I do?
Eazy6 uses a password-optional system (you can log in with OTPs), but you can reset your password anytime for extra security. To reset your password: 1. Open the Eazy6 app. 2. Tap “Need Help?” on the Sign In screen. 3. Select “I forgot my password.” ...
I lost access to my phone number — how do I log in?
If you’ve changed carriers or lost your old SIM, don’t worry — Eazy6 allows you to log in using your backup email or other recovery options. Steps to regain access: 1. On the login screen, tap “Sign in with email.” 2. Enter your verified backup ...
Need more help?
1. Tap “Need Help?” on the sign-in screen. 2. You can choose from: • I forgot my username • I can’t access my phone number • I forgot my password
How do I authenticate my account?
Eazy6 uses a simple, secure, multi-step authentication flow so only you can access your account. You can authenticate using phone SMS OTP, email OTP, and your password.
How do I update my profile information?
To update your profile information: 1. Open the Eazy6 app 2. Tap Profile 3. Select Account Settings From there, you can update: • First name • Last name • Username • Email address • Phone number • Password • Gender • City • Address Tap Save to ...