Troubleshooting & Support
How do I contact Eazy6 support and what are the expected response times?
Best way: use the in-app Help Center to open a ticket from your account. What to include (for fastest resolution): Issue type (Account, Scoring, Contest, Troubleshooting) and short description Contest and timestamp Screenshots of any error messages ...
What should I do if the app won’t load or is crashing?
1. Hard refresh 2. Force quit Eazy6 and relaunch. 3. Restart your device. 4. Update 5. Install the latest Eazy6 version and ensure your OS is current. 6. Free storage & close background apps 7. Low storage or too many apps open can cause ...
I can’t log in — what should I do?
Try these quick fixes, in order: 1. Check your credentials • Make sure you’re using the correct email and the most recent password. • Tap Forgot Password to reset if needed (watch for the reset email in Spam/Promotions). 2. Confirm app + OS are up to ...