How can customers get help or file a complaint?

How can customers get help or file a complaint?

If something doesn’t seem right or you need help with your account, wallet, or gameplay: 

    • In-App Support: Profile → Help and Support→ Submit a Ticket. 

    • Response Time: Most support requests are answered within 24 hours, with complex issues (like payment reviews) handled within 3–5 business days. 

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    • What is your general contact information?

      You can reach us anytime through: Official Website: www.eazy6.com Social Media: • X (Twitter): @eazy6sports • Instagram: @eazy6sports • TikTok: @eazy6sports

    • How can I provide feedback and suggest new features?

      We love hearing from players! Your feedback shapes how Eazy6 grows. You can share ideas and suggestions through: In-App Support: • Go to Profile → Help and Support→ Submit a Ticket. • Write your idea or describe what you’d like to see improved. Our ...

    • Where can I find news about app updates?

      Stay informed about everything new in Eazy6 through: In-App Announcements: The Home screen banner highlights the latest feature updates, contest types, and upcoming sports seasons. Email Updates: Major app releases or feature launches are shared ...

    • How do I manage push notifications and emails?

      Eazy6 keeps you in the loop with game alerts, results, rewards, and feature updates — but you’re always in control of what you receive. To manage notifications: 1. Open the Eazy6 app. 2. Tap your Profile icon → Account Settings → Notifications. 3. ...